At mobicaretechnologies.lk , we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our online store.
Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and browsing behavior.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, shipping updates, and handling returns or exchanges.
- Customer Service: To provide customer support and respond to your inquiries.
- Personalization: To personalize your shopping experience by recommending products and offers that may interest you.
- Marketing: To send you promotional emails and updates about our products and services. You can opt out of marketing communications at any time.
- Improvement: To analyze website usage and improve our website, products, and services.
How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption: We use secure socket layer (SSL) technology to encrypt sensitive information transmitted online.
- Access Control: We restrict access to your personal information to authorized personnel only.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the new Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@mobicaretechnologies.lk
- Phone: +94 75 523 3239
